Providing AMC and IT support in the United Arab Emirates and Philippines, Unified Microsystems is a managed service provider that is devoted to supporting businesses that are looking to increase efficiency, productivity, and profitability by providing a comprehensive array of enterprise-grade IT support and consultancy services.
We are extremely proud of the reputation we have built our business on; providing cost-effective, efficient, proactive, and friendly IT services and consultancy, with a truly professional level of service.
With the Unified Microsystems team proactively monitoring your systems 24/7/365 we provide complete peace of mind and consistently return time to over-loaded staff. Time, which is better spent elsewhere to increase productivity in other areas of your business.
Cost Effective Support
We provide companies a cost effective option to outsource their IT support requirements with round year coverage, providing resource with excellent experience and expertise at a fraction of the cost of an equivalent in-house support team.
In addition to staff, we also provide our own support infrastructure (monitoring systems, backup systems, support desk etc) which further reduces costs.
We provide our managed IT services and AMC to companies in Dubai, Abu Dhabi and Manila from our offices in Dubai (UAE) and Manila (Philippines), delivered to best practice as per international standards.
In addition to local standalone entities, we also work with international head offices, implementing global IT standards and delivering them locally on the ground (with liaison with other local service providers and vendors as required).
By choosing Unified Microsystems, companies benefit from IT consultancy and infrastructure that not only meets their current requirements and goals, but anticipates their future needs too.
Our consulting process goes beyond IT to provide insight into your organisation’s business requirements and workflow, allowing our experts to apply the IT solutions where they have the most value, with maximum impact for least cost.
We implement a management framework that ensures accountability, visibility, optimal costing, transparency, service delivery and excellence in every regard, based on four founding pillars:
Clear assignment of responsibilities between stakeholders to eliminate inefficiencies and increase agility.
Continuous analysis, review and improvement to ensure realignment to changing business goals and IT service delivery.
Implementation of best practice processes and frameworks for optimal service delivery of every IT facet.
Exact, transparent, factual figures and documentation that ensure accountability and visibility at all levels.