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In recent years, cloud computing has become a go-to choice for companies looking to enhance their IT infrastructures. It’s a more efficient and cost-effective solution to storing data and resources, and it meets the growing needs of businesses. However, despite its many advantages, the cloud isn’t immune to the critical factor of human error. In this blog post, we’ll explore why the cloud isn’t people-proof and how it still remains at the mercy of human errors.


1. Inadequate cybersecurity awareness

One of the primary causes of human error in cloud computing is a lack of awareness about cybersecurity threats. Many employees working with cloud technologies might take for granted certain security protocols, and not follow them as strictly as necessary. This failure can result in a security breach or unauthorized access to sensitive data. Companies can prevent this by educating their employees on cybersecurity matters, making it a priority for their employees. One way to do is by conducting regular training sessions and showing them the importance of following security protocols.


2. Failure to follow policies and procedures

The cloud operates on a set of processes and procedures to maintain data integrity and protect against security threats. A failure to adhere strictly to these policies and procedures can lead to issues that harm one's data security. For instance, employees may accidentally modify files that the system shouldn't allow them to edit or upload sensitive data to a public cloud. Companies can address this by establishing clear policies and procedures for cloud usage and implementing automated checks to minimize human error.


3. Neglecting obsolete technology

Technology advances at a rapid pace, and this can make it challenging for employees to keep up-to-date with new developments. Failure to keep up can lead to outdated software or operating systems, creating vulnerabilities that cybercriminals can exploit. Companies can prevent these issues by keeping their technology updated regularly. Investing time or resources into an IT department is one way to stay on top of cloud technology.


4. Disgruntled Employees

Disgruntled employees represent a significant risk to the security of an organization. This risk is especially true as they have knowledge of essential aspects of an organization that proves valuable to cybercriminals. In such cases, they might intentionally delete files or make data susceptible to cyber threats. To prevent this, companies should make it a point to create a healthy workplace culture. They can achieve this through fair payment and ensuring that employees are treated with dignity and respect. It offers employees an incentive to ensure a sufficient level of security by being loyal to their company.


5. Shared Responsibility Model Neglect

Shared responsibility models mean that cloud providers and customers are each responsible for their part of the security of their systems. For instance, one might be responsible for application-level authentication, while the other handles patching for operating systems. Human errors occur when one party neglects its responsibility and obligation. Organizations can prevent this by ensuring that there are clear protocols in place for shared responsibility models. This way, responsibility remains defined and clear to both the cloud provider and the customer.


In conclusion, the cloud isn’t immune to human error. The critical factor of human error can cause havoc in cloud computing systems. Businesses can prevent this by educating their employees on cybersecurity matters, establishing clear policies and procedures for cloud usage, and ensuring a healthy workplace culture. They can also keep their technology updated to avoid outdated software or operating systems and create clear protocols in shared responsibility models. With these measures in place, companies will mitigate human error risks and ensure the continued success of their businesses.

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