Unified Microsystems | Hold Music & IVR Voice Recording
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Hold Music & IVR Voice Recording

Make the Right Impression

IVR recording services helps you to automatically answer calls with an auto-attendant (also known as IVR interactive voice response) to route calls automatically, resulting in happier customers and increased operator efficiency.

Let your customers know they have reached the correct company.

Self-service allowing callers to optionally select specific departments

Fewer dropped calls as they are always answered

Increase sales with the provision of on-hold music services that makes customers aware of your other products and services

Integration of IVR services into database and other application services

Custom Scripts

Choose from a selection of voice artists to professionally record your custom greeting and on-hold scripts to suit your requirements and company image.

Installation

Once voice mastering is complete, our team of expert engineers will optionally visit your office and reprogram your telephone system with your new greetings.

Multilingual

Cater for your customers in multiple languages. We record in English, Arabic and Tagalog, each with professional voice artists in the accent and style that you require.

Hold Music

Add appropriate and professional background music to your welcome, closed and hold messages giving a high-quality finish and create a great lasting impression.

Examples of our work